Concierge

Superphonica
Concierge

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Superphonica’s Concierge is one-of-a-kind.
Our service is unique, dynamic and distinct because our clients are.

When you become a Concierge client, you not only secure a trusted service of passionate experts, you gain value from our Trusted Dealer partners. That is our ultimate purpose.

  • Listing Collaboration
  • Onsite Facilitation
  • Transaction Management
  • Photography
  • Dedicated Team

Concierge

Features

  • Listing Collaboration
  • Onsite Facilitation
  • Transaction Management
  • Photography
  • Dedicated Team

Let our Trusted Dealer partners implement the intricate details of listing your items. They handle each and every aspect leaving nothing to chance. Your role in this process is completely up to you, but we commit to all of the necessary fine points of selling your items. Have listings on competitive sites and want them all in one place? We can capture your listing from other sites and integrate them into your Superphonica store.

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Our Trusted Dealers have years of experience buying, selling and listing high-end audio equipment. They work with extremely particular clients who demand perfection, accountability and ownership of the entire sales process. Superphonica and our Trusted Dealer partners can deploy staff to any location across the globe and look forward to the most challenging situations.

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Not interested in negotiating the sale of your components? Don’t have the time to respond to buyer inquiries? With Superphonica’s concierge service our Trusted Dealers can manage the entire transaction from listing to final negotiations. All we need from you is a few parameters for each item and where to send the money.

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The best listings contain pictures with perfect light, multiple angles and high quality resolution. Superphonica has a professional photographer on staff who would enjoy nothing more than to travel to your location and shoot amazing photos. We can also edit your existing photos and provide that extra touch necessary to set your item apart.

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Superphonica’s concierge service consists of Trusted Dealer partners that are dedicated professionals who enjoy high-end audio, have traveled the globe and know what great service entails. In the business of high-touch customer service, the customer is always right and we plan to deliver on this theory.

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Superphonica Concierge FAQ’s

  • What is Superphonica Concierge?

    This exclusive service provides pristine, pre-owned high end equipment from the names you can trust, Superphonica and our Trusted Dealers partners. All items are sold in partnership with private sellers and Superphonica’s Trusted Dealer teams of experts. Each item for sale is methodically reviewed and we affirm authenticity of each product description. Furthermore, this high-touch purchasing experience exudes safety, security and guarantees for everyone involved. Buy and sell with confidence knowing Superphonica’s Trusted Dealer partners have vested interest in the entire sales process leaving nothing to chance by overseeing the entire transaction. Our Trusted Dealers have the years of experience and knowledge that will surpass your expectations.

  • How do I get a quote for Superphonica’s Concierge service?

    Because this service is custom and dependent on many variables, we ask that you contact us to discuss your situation and needs. There’s simply no possible way to provide pricing before we understand your wish. Our goal is to understand your circumstances and introduce you to the most qualified dealer partner.

  • Can anyone use Superphonica Concierge?

    Yes, we offer this custom designed white glove service to all.

  • I have a room full of mint condition equipment and I would like help getting this listed. Is this a service provided by Superphonica Concierge?

    Yes, this is one of many scenarios we can provide through our service. We have expert experienced Trusted Dealer partners who specialize in this exact situation.

  • Does Superphonica Concierge offer the same benefits as the Premium Dealer?

    No. They are completely separate offerings and programs. Premium Dealers pay a subscription to receive discounts, but each concierge service is unique and must be handled separately to ensure the highest quality of service and appropriate dealer partner.