All FAQs

Superphonica FAQs

Get all of your questions answered about using Superphonica

General FAQs

Superphonica is the fastest growing community of audio enthusiasts on the web. It’s a one-stop resource that helps audiophiles learn about, compare and find equipment at a fair price. Our trusted platform is for standard sellers, dealers and manufacturers to sell new and pre-owned equipment fast.

Superphonica is the multi-vendor marketplace website for Computer Audiophile.  The two sites are managed separately to ensure the integrity of Computer Audiophile remains whole. That being said, the companies are closely linked together where it provides value to our users. Our joint mission of providing the only HIFI platform that offers reviews, industry insight and marketplace all in one is the top priority.

We recommend selling your item and using those proceeds to purchase anything you want. This is an efficient way to get the new equipment you want fast, instead of searching for interested trading partners. There is no protection for trades on Superphonica.

Yes. You do not need a store to sell products.  We know that some sellers just want to list and sell an item quickly.  Just click on SELL , load your images and provide an item description.  The whole process takes 1-2 minutes from a mobile device.

Having this distinction will only help you sell more products, provide credibility and build immediate trust with potential buyers. It’s the best way to recognize your hard work, customer service and dedication to ethical standards.

Our business platform is based on mutual success; we make money when our sellers make money. Superphonica revenue is based on 1% of sales completed on our website.

Superphonica is a marketplace with many unique sellers.  We partner with PayPal and Escrow.com to protect both buyer and seller. Since we are not involved in the actual transaction between parties, we suggest using the protection of these great organizations. View coverage here: Escrow.com PayPal

  1. Store banner – Width: 1920px, Height: 360px, Format: .jpg, .gif, .png
  2. Store logo – Width: 280px, Height: 280px, Format: .jpg, .gif, .png
  3. Profile photo – Width: 280px, Height: 280px, Format: .jpg, .gif, .png
  4. Product image – Each product image size should be larger than 640 px wide. Format: .jpg, .gif, .png

To become a member of our community, create a free account by clicking ‘Register’ on our homepage.

We recommend you check your SPAM folder as a first step. We have also had a few issues with email service providers not following industry standards in relation to automatically generated emails. Regardless, if this happens just contact us and we will quickly activate your account personally.

We are constantly improving our marketplace website to serve you better. As technology advances, we make sure to have the latest web apps and upgrades to enhance the buying and selling experience on Superphonica.

Yes, we have a secure internal email system that should be used to communicate with other Superphonica members.  If there’s ever a dispute or question, we can easily view this information and respond accordingly.

Members who use any of the community features must be 18 years old or older. In addition, to make sure that Superphonica continues to be a place that’s safe and respectful, you agree to comply with the Code of Conduct Policy.  So, yes we do.

Leave feedback for each item and an overall rating for your experience.

There’s no complex equation for ranking your experience.  We follow the industry norm with ratings from 1-5. The more stars you receive the better the rating.  Let’s not make this more complicated than it needs to be.  Most of our sellers receive 4 to 5 stars.  The site is built around reputation and delivering on commitments.  If you receive several low ratings, you’re probably going to suffer stagnant sales.

We realize this can and will happen to many of us over time. There are many dependencies beyond our control and sellers take full responsibility for these items. Your first step should be with your buyer who provided the rating.  They can adjust their rating for 90 days after the transaction. You should also publicly provide your written response to the situation. All of us know there are two sides to every story. To uphold the integrity of the rating system, Superhonica will not intervene unless site policies are in question.

There are many variables to consider. First search the site for any comparable items listed or sold. According to many online pricing sources, used equipment is generally marked down 50% from retail if the condition is excellent.

This a great option if you want to get the offers rolling and you’re not sure what the going rate is for your item.  We have threshold settings to help you manage the offers with automatic responses, and the ability to keep lowball offers away.

Unlike every other site around the globe, we allow unlimited pictures. However, we recommend quality over quantity. Good pictures sell items in the shortest amount of time.

There are many variables in making this decision and I would suggest researching both options thoroughly.  Escrow is designed for exchanging higher-end items (above $500 in value) that merit the security and peace of mind that Escrow.com delivers. Typically, customers use the service when the buyer and seller are unknown to each other, for purchases made on auction sites, classified ad sites, business-to-business e-commerce sites, and online merchants.

 

Most of our sellers use a mobile device to upload their pictures.  However, we often see some higher quality pictures for certain high end listings.

Great communication is the number one reason for top ratings. Was the item delivered as described in the listing? Did the seller provide tracking information quickly without the buyer asking for it? Respond to emails and phone calls quickly. Stay calm and keep an open mind in all your communications with buyers. When treated with courtesy and consideration, even the most disgruntled buyer can become a loyal customer.

 

Superphonica believes in giving back, and so we have partnered with MusiCares. The Recording Academy’s charity MusiCares provides a safety net of critical assistance for music people in times of need. MusiCares’ services and resources cover a wide range of financial, medical and personal emergencies, and each case is treated with integrity and confidentiality. MusiCares also focuses the resources and attention of the music industry on human service issues that directly impact the health and welfare of the music community.

 

Seller FAQs

Joining Superphonica is free. There are two basic fees: (1) a selling fee and (2) a transaction fee. It costs nothing to list an item and it stays active until it sells.
Once an item sells, there is a 1% selling fee paid to Superphonica on the final sale price (not including the shipping costs). There is no minimum fee and the maximum is $349.

The transaction fee is independent of Superphonica, and vary by organization. PayPal and most credit cards charge 2.9% + $0.30 per transaction. International fees for PayPal is 4.4% per plus a fixed fee based on currency received.

We also offer integration with Escrow.com. Their transaction fees range from 0.89% – 3.25% depending on the amount of the transaction.

We partner and integrate with PayPal and Escrow.com. Their systems are recognized worldwide, easy-to-use, and secure. You may accept payments from a wide variety of payment methods including credit and debit cards, PayPal, and Escrow.com.

Paypal: To get paid, someone must send a payment to your email address. PayPal will send you an email to let you know you have a payment. To receive your payment, you must open a PayPal account and confirm that email address. If you already have a PayPal account, login to your account and click Activity at the top of the page to view the details of your payment.

As soon as you receive the payment, it goes into your PayPal balance. When you have a PayPal balance, you can either use those funds to send a payment or you can withdraw the funds. Log in to your account and click Transfer to your bank to view your withdraw options.

Escrow.com: Escrow.com may release funds to the Seller after the Inspection Period has ended. The Inspection Period is agreed upon by both parties and commences once the Buyer confirms receipt or Escrow.com confirms delivery of merchandise or registrant information to the Buyer’s address on file. In the event the transaction closes without involvement from the Buyer, a 24 hour notice may be sent to the Buyer. Funds are released to the Seller the same or next business day after successful completion of a transaction and upon verification by Escrow.com.

For USD transactions, the seller can select from these disbursement options: domestic wire transfer ($10), international wire transfer ($20). Electronic check (ACH) payments (no charge) are also available for U.S. customers only.

Yes. We promote your products on various sites such as: Google®, Yahoo!®, Bing® and Yandex to increase traffic, and get more customers.

 

Transaction fees are independent from Superphonica and depend on your payment processing company (Escrow.com or PayPal). We follow 100% transparency in all buying and selling transactions so there are no hidden fees. The selling fee is 1% of your final sale price is the only fee Superphonica collects. That’s it.

Our easy-to-use and secure Multi-Vendor Marketplace allows standard sellers, dealers, and manufacturers to sell their products. We help bring buyers and sellers together who share a common interest of High-End audio. We also leverage our industry leading review and forum site from the past 10 years, Computer Audiophile. Furthermore, we promote our marketplace on social media and internet using paid and/or organic methods to engage buyers and sellers.

There are several categories of audio equipment including, but not limited to: cables, analog/digital components , computers and networking, headphones, music, power, speakers, and turntables.

Keeping financial information secure is absolutely essential when selling online. That’s why Superphonica partners with industry leaders. We let the experts protect you with state of the art encryption and 24/7 monitoring. PayPal’s Seller Protection Policy or Escrow.com will protect your online sales, minimize claims, chargebacks and help prevent fraud.

We understand that your reputation is everything. Abuse of our review system will not be tolerated and reviews that violate our policies will be investigated.

If a buyer reports that an item has not been delivered or is not as described, as long as you have followed the Seller Protection Policy, Superphonica will attempt to help you resolve these disputes.

If this happens, we will end your listing for you. If you found the buyer on Superphonica, we’d appreciate it if you let us know. Our community relies on one another and sale price is very useful to the group and helps build an accurate price advisor tool.

Our policy is to run listings until they sell. We will not end your listing unless you make a formal request to do so.

Click on SELL. You will need to register if you’re not already a member. Visit Grand Central for direct access to other site features and functionality.

A Trusted Partner is committed to comply with the following requirements.

  • Truthfully state the condition of items and point out any signs of use, defects or damage.
  • Answer listing inquiries that arrive by email within 2 working days.
  • Strive to ensure the transaction is fair. Should there be disagreements, sellers will work with the buyer to find a mutually satisfactory resolution.
  • Complete 6 sales on Superphonica over the last 12 months.
  • Maintain an average feedback rating of 4.5 or higher.
  • Must publish policies for shipping, refunds and returns for your store.
  • Provide multiple industry, supplier and/or manufacturer references.
  • Same- or one-business-day handling.
  • A 30-day or longer return period with money back option.
  • Must maintain a return rate below 5% of total order volume.
  • Industry recognition as ethical and upstanding.

Limited number of new Trusted Partners each year.

Seller fees are only assessed once a buyer actually pays for an item. If a buyer has purchased an item but not paid, we will help relist the item for you if necessary. This is a violation of our Policies and taken seriously, which could result in the suspension of the buyer’s account.

No. Listing fees are old school. No money changes hands until you sell something.

Superphonica has ten different designations to describe condition. These designations range from ‘brand new’ to ‘not working.’ Think of it as a scale from 1 to 10. We’ve put together some general guidelines to explain what each condition means and to help you find the right category for your item.

Brand New (10)

These would be products that are in the box as received from the manufacturer which come with the original warranty. Only authorized dealers are permitted to sell an item as Brand New. If you’re reselling a piece of gear that you bought brand new from a retailer—even if it has never been used—it automatically falls under the Mint condition.

B-Stock (9)

This is an item which has been returned within Money-Back Guarantee or replaced under guarantee and can no longer be sold as “A-Stock”. These products should be offered at a reduced price and remain fully functional with warranty.

Mint (8)

For something to truly be mint, it needs to be just shy of Brand New. Mint items should include the original packaging in most cases. If there’s any sort of imperfection, the item should be listed in Excellent condition at best.

Excellent (7)

When something has been used a bit but is still close to new, you can file it under Excellent. For newer equipment, Excellent items should be free from blemishes and other visual defects. All Excellent items should be 100% functional in every way. Dealer Demo’s could also fall into this category. These products have been used by the dealer’s staff at trade shows and within the dealer’s store to allow prospective customers the opportunity to see, feel or hear the item live.

Very Good (6)

Very Good describes items with perhaps a few more cosmetic imperfections than Excellent but are still in great condition overall. With a Very Good speaker, for example, you might find some scratches or other minor blemishes but nothing that affects the sound or function of the item.

Good (5)

Good condition includes items that are in fine working order but have some visual imperfections here and there. Items work just fine but have enough visual imperfections to only be in the middle of the scale.

Fair (4)

This would be where the various nicks and blemishes start to actually impact the function of the item. Fair items mostly work fine but maybe have some minor functional issues.

Poor (3)

Poor condition items have definite functional problems that will usually require some sort of repair. It could be an amp that powers on, but doesn’t generate any real volume.

Non-functioning (2)

This would be for equipment that simply does not work. It could be an AMP that won’t power up or speakers that have no sound. Keep in mind, there are still plenty of buyers out there who are in the market for project components and other fixer-upper items.

For parts or not working (1)

An item that does not function as intended and is not fully operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components. See the seller’s listing for full details.

 

 

 

Yes. While many Superphonica sellers focus on pre-owned equipment, we gladly accept listings for new items as long as the seller adheres to all our listing policies.

We allow sellers to use two types of payment methods within Superphonica. PayPal Adaptive Payments with debit or Visa, American Express, Master Card, Discover, and Escrow.com. Both of these payment options provide industry leading buyer and seller protection.

Premium dealers receive a variety of sales tools, personal assistance and discounted pricing standard sellers cannot access. In addition, they are held to higher standard which includes:

  • Answer listing inquiries that arrive by email within 2 working days.
  • Strive to ensure the transaction is fair. Should there be disagreements, sellers will work with the buyer to find a mutually satisfactory resolution.
  • Maintain an average feedback rating of 4.0 or higher.
  • Must publish policies for shipping, refunds and returns for your store.
  • Must maintain a return rate below 5% of total order volume.

 

Premium manufacturers receive a variety of sales tools, personal assistance and discounted pricing standard sellers cannot access. In addition, they are held to higher standard which includes:

  • Answer listing inquiries that arrive by email within 2 working days.
  • Strive to ensure the transaction is fair. Should there be disagreements, sellers will work with the buyer to find a mutually satisfactory resolution.
  • Maintain an average feedback rating of 4.0 or higher.
  • Must publish policies for shipping, refunds and returns for your store.
  • Must maintain a return rate below 5% of total order volume.

 

We understand there may be unique circumstances that require certain products to be sold through your dealers.  This situation is solved without channel conflict by offering access to dealers right from your Boutique store.

Premium Seller is a manufacturer or dealer who receives a variety of sales tools, personal assistance and discounted pricing standard sellers cannot access. In addition, they are held to higher standard which includes:

  • Answer listing inquiries that arrive by email within 2 working days.
  • Strive to ensure the transaction is fair. Should there be disagreements, sellers will work with the buyer to find a mutually satisfactory resolution.
  • Maintain an average feedback rating of 4.0 or higher.
  • Must publish policies for shipping, refunds and returns for your store.
  • Must maintain a return rate below 5% of total order volume.

 

Because this service is custom and dependent on many variables, we ask that you contact us to discuss your situation and needs. There’s simply no possible way to provide pricing before we understand your wish.

Yes, we offer this custom-designed white glove service to all members. There are discounts for Dealers and Manufacturers as well.

No. They are completely separate offerings and programs. Premium Dealers pay a subscription to receive discounts, but each concierge service is unique and must be handled separately to ensure the highest quality of service.

Seller ratings are autonomous with great communication and superior customer service. This rating is displayed publicly for all to see and serves as a badge of honor in most cases. Seller ratings can help sellers build clientele and make more sales.

Returns FAQs

Each seller has his or her own return policies, which should be outlined in their listings. Not all sellers accept returns, but we recommend accepting returns a minimum of 7 days after delivery. We encourage buyers to contact the seller and find out specifics before making a purchase. If you reside in the European Union, you may be entitled to a 14-day “cooling off period”, or a “right of withdrawal”, during which you may return an item for any reason.

Each seller has his or her own return policies, which should be outlined in their listings. Not all sellers accept returns. We encourage you to contact the seller and find out specifics before making a purchase. If for some reason you do not receive a response from the seller regarding your request for a refund, please contact Superphonica so we may assist you to help resolve the situation.

Each seller has his or her own shipping policies, which should have been outlined prior to the sale. The party responsible for return shipping costs is to be determined by the buyer and the seller, and is usually based on the circumstances of the specific return. If you and the other party involved in the transaction are unable to come to an agreement, please contact Superphonica and we can certainly attempt to help mediate the situation.

Thankfully returns are very infrequent, but we understand this can happen. We simply waive the listing fee when the item sells to the next buyer.

You can request a return if you change your mind, but the actual policy will depend on the seller’s policy. In this scenario, it’s often the seller’s policy to charge a restocking fee and return shipping costs.

This depends on the reason for the return and the seller’s policy. it’s often the seller’s policy to charge a restocking fee and return shipping costs. If items are not as described, seller must cover the return shipping costs.

If the refund has not been received within the seller’s return policy timeframe, we ask that you reach out to the seller via Superphonica Messaging and make another attempt to resolve. If this has already been done with no resolution, contact Superphonica to help mediate.

It’s up to the seller whether or not they want to provide an exception to their policy. Please contact the seller directly.

Shipping FAQs

Each seller has his or her own shipping policies, which should be outlined in their listings. We recommend sellers use free shipping or flat rate shipping whenever possible. Furthermore, we encourage buyers to contact the seller and find out specifics before making a purchase.

Did you know that 50% of online shoppers expect free shipping (thanks Amazon)? Shipping charges are the sole discretion of the seller. We see high rates of success when shipping charges are free or set to a fixed price. Superphonica provides direct access to UPS, FedEx, USPS to calculate an estimate. However, these estimates can fluctuate tremendously based on many variables including not knowing the final destination at time of listing. Sellers can also describe their shipping policy within the description section of the listing.

 

In the business this is called handling time. The longer you handle the item, the more unhappy the buyer tends to be. Yes, there’s a direct correlation to quick shipping and top rated stores. Superphonica requires all shipments processed within 3 business days of receiving payment.

Stores FAQs

A Superphonica store is your custom webpage to help you sell more, promote your brand, and showcase your products. This customization leads to strong brand identity that keeps customers coming back. This store creates a destination where buyers can learn more about you and your policies.

Simple – because it’s free, there’s no subscription commitment, stores drive new and repeat buyers and it’s the most effective tool for differentiation, all for the low selling fee of 1%.

Anyone! We don’t discriminate or ask for additional funds. When you list your item, you have immediate accessibility.

Simple, create an account by registering (if you don’t already have one), list your item and you have immediate access to all of the store features. You can start your customization immediately for free.

(1) Visit Grand Central located on the top of every page. (2) Click on Seller Setup.

International FAQs

Please do! However, standard sellers and dealers on the marketplace do have different policies on international shipping. If you’re interested in an item that does not indicate international shipping availability, please use Superphonica Messaging to contact the seller directly and inquire about shipping arrangements.

Sellers will indicate whether or not they ship internationally directly on the product listing page located in the shipping tab. If you need to confirm your specific location, please contact the seller via Superphonica Messaging.

For the most part, international shipping follows the same process as shipping within United States with the addition of a customs form and information regarding restrictions on what can be sent. Be sure to make it clear to international buyers that they are responsible for customs fees or taxes when the items arrives in their country. For more information see All Shipping located in Grand Central.

PayPal is available in more than 200 countries and supports 25 currencies. Please review PayPal’s list of approved countries and regions for international coverage. If the country you are shipping to is not listed, consider a different payment method.

Escrow.com currently supports transactions from all over the world. However, there is a small list of countries not supported. These include: Belarus, Cuba, Iran (Islamic Republic of), Iraq, Liberia, Libya, Moldova, Myanmar, Nigeria, North Korea, Sierra Leone, Sudan, Syria, and Zimbabwe.

Verification is done by your shipping carrier. You will need to contact them directly. We encourage all of our sellers to insure their items prior to shipment. Check with your shipping carrier regarding insurance costs for international shipments.

There are two ways to accomplish this. (1) When listing an item, you can select international shipping and assign a flat-rate shipping fee to all international orders regardless of location. (2) Within your product description you can share your acceptance of international shipping. This is a very common practice with our sellers.

When negotiating on the price of an item via the MAKE OFFER system, you will also be able to adjust the shipping rate based on the location of the buyer. You have the ability to change your shipping policies in your account settings at any time. The most important thing to remember when listing international shipping as an option, is to be as specific as possible. We encourage you to do some research about the cost to ship to popular countries and calculate an appropriate flat-rate for different areas.

You will have to pay some combination of duties, taxes, and fees which are based on a number of factors for most international shipments. There’s no escaping the fact that international shipping costs are high, especially for heavier items. However, buyers may be quite happy to pay higher fees in order to get your product.  The easiest way to get an estimate is through USPS, FedEx or UPS.

Duties and taxes can be estimated using this  import calculator.

The most popular method is to share your store policy in the listing description for international sales.  SInce you have no idea where it’s going, it would be a guess as to the applicable taxes if any.  Therefore, be safe and calculate once your buyer is located.

Officially known as Harmonised Tariff Schedule. This is a standard classification for customs forms and can be found here. For example, speakers classification is 8518.22.0000.

 

We have a lot of information on the site, but always recommend you contact a trusted national carrier for specifics. UPS International Shipping Guide.

Market Research is a good first step to learn about the sales potential of your product or service in countries abroad. The U.S. Commercial Service offers free online market research to U.S. citizens seeking to enter international markets.

Exporting can be profitable. To learn more about getting started, visit the Export Basics section on the U.S. government’s export portal, Export.gov. You’ll be able to take the Export Readiness Assessment and learn how to prepare to enter new markets. You can also talk to trade specialists at the U.S. Commercial Service’s Trade Information Center. Call 1-800-USA-TRAD(E)

Fulfillment FAQs

All orders are shipped with same or one business day handling time.

The item will be shipped in the same package received by Superphonica.

No. We only charge a monthly subscription fee and selling fee when your item sells.

Yes. When you receive your quote from us we discuss this in detail to ensure proper Superphonica personnel is on hand to receive your items.

Yes, we work with all of the major shipping carriers and we pass the saving on to you.

We want to keep this offering simple when compared to other fulfillment programs.  Therefore, we only charge a monthly subscription fee and selling fee when your item sells. No storage fee and we pass through the shipping charges at cost.

This will depend on the number of items you send us and the potential dollar value.  When you fill out the questionnaire we discuss this in detail to ensure proper Superphonica personnel is on hand to receive your items.

Returns are sent back to the seller.  We are not able to recertify or troubleshoot defective equipment.  We only fulfill new or replacement orders.  We recommend having a safety stock located in our facility to quickly react to defect equipment.

The item will be shipped in the same package received by Superphonica. Therefore, if you have custom branding it will arrive exactly as if the item was shipped by you, from your location.

Located in the Seller Center you will find access to our fulfillment information and link to the questionnaire. Or you can access the questionnaire right here.

 

$99.99 per month, 15% selling fee and we pass through the shipping fees without markup. The $99.99 per month fee is NOT an additional charge to the $199.99 Premium Manufacturer program.  It’s one or the other, not both.

No.  If you want to send one item, we can accommodate.  However, there may be situations that require more than one item on hand.  We strive for top notch customer service and inventory shortages lead to unhappy buyers.. We want to avoid this at all costs.

Escrow.com FAQs

Online escrow is a five-step process. It protects the Seller by verifying funds and protects the Buyer by allowing inspection of the merchandise before funds are disbursed. For an overview, visit five-step tutorial.

The fees range from 0.89% – 3.25% and others fees may apply.  To get the most accurate price use their Electronics Calculator.

Escrow.com has added PayPal as part of their premier payment options. A Buyer can send funds from their PayPal account by choosing the PayPal option on the transaction screen. This offers the convenience of PayPal with the protection of Escrow.com. Either the Buyer or Seller must have completed a transaction before and the transaction amount must be less than $5000 USD in order to use the PayPal option. The transaction must also be in US Dollars and, where applicable, online trackable shipping must be used to track delivery of the goods.

Escrow.com only accepts credit card and PayPal payments for Premier Service transactions. Please note that Premier Service transactions are limited to a maximum $5000 USD (per all active transactions). In addition, Escrow.com has strict policies governing the acceptance of credit card and PayPal payments. Below are some common reasons a credit card or PayPal payment may not be accepted for your transaction:

  • Your total amount paid in the last 6 months via credit card or paypal exceeds $5,000 (where you are the buyer).
  • The total amount paid to you in the last 6 months via credit card or paypal exceeds $20,000 (where you are the seller).
  • The transaction does not involve shipping to the credit card or PayPal confirmed address.
  • Information provided to Escrow.com is determined to be incorrect, or, in certain situations, when we cannot reach you at the phone number you provided in your account profile.
  • Escrow.com’s transaction security team detects certain fraud indicators for a transaction.

When you agree on the price and delivery method for your escrow transaction using Escrow.com, you will also have the option to specify who pays the escrow fee. For a normal transaction, you can select ‘Buyer’, ‘Seller’, or ‘50% Buyer / 50% Seller’.

It depends upon :

  1. The inspection period agreed upon by both parties.
  2. The Buyer’s payment method.
  3. Delivery time from Seller to Buyer.
  4. Seller’s selected disbursement option. Generally, most escrow purchases can take from 5 to 20 days.

Yes. They offer online escrow services to countries outside the United States. In addition, please contact the courier to insure you have made allowances for all customs, duties, taxes, and other fees associated with international shipping. In most instances, you can expect delays in delivery due to customs inspections.

With Escrow.com, every step in your transaction is verified with proven tracking and verification procedures.

How Buyers are protected:

Escrow.com tracks and verifies delivery of the shipped merchandise.

The Seller isn’t paid until the Buyer accepts the merchandise, or the agreed upon inspection period expires.

How Sellers are protected:

Escrow.com verifies delivery of merchandise to the Buyer via the online trackable shipping that the Seller provides to Escrow.com.

The Seller is notified to ship after Escrow.com verifies good funds.

 

When you set up your store the only option you will see is PayPal. This was done for simplicity and speed for our sellers.  There’s good news though.  When buyers checkout with your item, they will see Escrow.com as an option for payment. Since Escrow.com requires a bit of discussion between buyers and sellers before the sale is complete, this is the prefered process.