Preferred Shipping Options
Domestic Shipping FAQs
What's Superphonica’s shipping policy?
Each seller has his or her own shipping policies, which should be outlined in their listings. We recommend sellers use free shipping or flat rate shipping whenever possible. Furthermore, we encourage buyers to contact the seller and find out specifics before making a purchase.
How do I calculate shipping charges?
Did you know that 50% of online shoppers expect free shipping (thanks Amazon)? Shipping charges are the sole discretion of the seller. We see high rates of success when shipping charges are free or set to a fixed price. Superphonica provides direct access to UPS, FedEx, USPS to calculate an estimate. However, these estimates can fluctuate tremendously based on many variables including not knowing the final destination at time of listing. Sellers can also describe their shipping policy within the description section of the listing.
I sold an item. How long do I have to ship?
In the business this is called handling time. The longer you handle the item, the more unhappy the buyer tends to be. Yes, there’s a direct correlation to quick shipping and top rated stores. Superphonica requires all shipments process within 3 business days of receiving payment.
Who pays for return shipping?
This depends on the reason for the return and the seller’s policy. it’s often the seller’s policy to charge a restocking fee and return shipping costs. If items are not as described, seller must cover the return shipping costs.