Superphonica Fulfillment

Superphonica Fulfillment

You sell it, we ship it.
With fulfilment by Superphonica, you store your products in Superphonica’s fulfillment center, and we handle the rest.

Superphonica Fulfillment Benefits

Free up time • Increase sales • Keep customers happy

Remove Barriers

Shipping from outside of the US can be complex, time consuming and most importantly, a significant sales barrier to prospective customers. Let Superphonica even the playing field and hold your inventory locally within the US. We can even guarantee two-day shipping for those important orders.

Quick Returns

Outsourcing fulfillment strengthens your returns process. While the products in route back to your location, Superphonica will simultaneously ship the replacement as needed. This gives sellers more flexibility and ensures there are fewer issues with processing. Just issue refunds when necessary, rather than coordinating return shipping.

Customer Service

As your fulfillment partner, we already integrate with your product listings. This makes it easier to keep track of orders, inventory and send customers tracking information.

Product Access

Superphonica fulfilment gives you the ability to scale your business. Plan to launch new product lines in the future? Superphonica fulfillment speeds up the time a new product can reach the market.

Increased Sales

Do you want to expand your reach and increase your sales by targeting the US market? Superphonica fulfilment will take care of the shipping and other regulations while your product listings prominently display “shipping fulfilled in the US by Superphonica”.

How it Works

Contact Us

Fill out Fulfillment questionnaire to get the ball rolling.

Receiving

Send us your items and we create the product listing.

Storage

We hold your items in climate-controlled secure storage.

Shipping

Customer makes purchase and we fulfill and provide tracking.

Fulfillment Program PricingFulfillment
Selling Fees15%
Monthly Subscription$99.99/mo
Shipping FeesYou pay exactly what we pay without markup
Benefits
Selling fees paid when item sells, never upfront
No monthly storage fee
Unlimited listing run time
Unrestricted communication between buyers and sellers
No outside advertisements
Listing video capability
Free customizable store
Millions of pre-qualified visitors from our parent company Computer Audiophile
Promotion of your Superphonica store on your own website
Listing curator - We list your items for you.
Fulfillment Pricing$199.99
Fulfillment Program PricingFulfillment
Selling Fees15%
Monthly Subscription$99.99/mo
Shipping FeesYou pay exactly what we pay without markup
Benefits
Selling fees paid when item sells, never upfront
No monthly storage fee
Unlimited listing run time
Unrestricted communication between buyers and sellers
No outside advertisements
Listing video capability
Free customizable store
Millions of pre-qualified visitors from our parent company Computer Audiophile
Promotion of your Superphonica store on your own website
Listing curator - We list your items for you.

Superphonica Fulfillment FAQs

  • How do I sign up for Superphonica Fulfillment?

    Located in the Seller Center you will find access to our fulfillment information and link to the questionnaire. Or you can access the questionnaire right here.

  • How much does it cost for Superphonica Fulfillment services?

    $99.99 per month, 15% selling fee and we pass through the shipping fees without markup. The $99.99 per month fee is NOT an additional charge to the $199.99 Premium Manufacturer program.  It’s one or the other, not both.

  • Is there a minimum amount of inventory required for Superphonica Fulfillment services?

    No. If you want to send one item, we can accommodate. However, there may be situations that require more than one item on hand. We strive for top customer service and inventory shortages lead to unhappy buyers. We want to avoid this at all costs.

  • How soon do you ship an order after it comes in?

    All orders are shipped with same or one business day handling time.

  • How do you handle the receiving process?

    This will depend on the number of items you send us and the potential dollar value. When you fill out the questionnaire we discuss this in detail to ensure proper Superphonica personnel is on hand to receive your items.

  • How do you handle returns with Superphonica Fulfillment?

    Returns are sent back to the seller. We are not able to recertify or troubleshoot defective equipment. We only fulfill new or replacement orders. We recommend having a safety stock located in our facility to quickly react to defect equipment.

  • What are your monthly storage fees and other fees?

    We want to keep this offering simple when compared to other fulfillment programs.  Therefore, we only charge a monthly subscription fee and selling fee when your item sells. No storage fee and we pass through the shipping charges at cost.